DOKK Library

Canvas Parent Android Guide

Authors Instructure Inc.

License CC-BY-NC-SA-4.0

Plaintext
                        CANVAS PARENT ANDROID GUIDE




This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike License
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Table of Contents

General Information ...........................................................................................................................................................................4
             How do I download the Canvas Parent app on my Android device? .................................................................5
             How do I create an account in the Canvas Parent app on my Android device? ............................................9
             How do I log in to the Canvas Parent app on my Android device with a Canvas URL? ........................... 16
             How do I log in to the Parent app on my Android Device with a QR code? ................................................. 22
             How do I use the Canvas Parent app on my Android device? ........................................................................... 27
             How do I clear my cache in the Parent app on my Android device? ............................................................... 33
             How do I get help with the Canvas Parent app on my Android device? ........................................................ 38
             How do I switch to another account in the Canvas Parent app on my Android device? ........................ 46
             How do I log out of the Canvas Parent app on my Android device? ............................................................... 49

App Features ....................................................................................................................................................................................... 51
             How do I link additional students to my account in the Canvas Parent app on my Android device? 52
             How do I view the calendar of events and assignments for a student in the Canvas Parent app on
             my Android device? ........................................................................................................................................................... 60
             How do I view my Canvas Inbox in the Canvas Parent app on my Android device? ................................ 64
             How do I create a reminder for an assignment or event in the Canvas Parent app on my Android
             device?..................................................................................................................................................................................... 70
             How do I set alerts for a student in the Canvas Parent app on my Android device? ............................... 77
             How do I view alerts in the Canvas Parent app on my Android device? ....................................................... 82
             How do I manage my settings in the Canvas Parent app on my Android device? ..................................... 84
             How do I set my theme in the Parent App on my Android device? ................................................................. 87

Course Features................................................................................................................................................................................. 90
             How do I view courses for a student in the Canvas Parent app on my Android device? ........................ 91
             How do I view a course front page for a student in the Parent app on my Android device? ................ 95
             How do I send a message to an instructor from the course page in the Canvas Parent app on my
             Android device? ................................................................................................................................................................... 99
             How do I view details for an assignment in the Canvas Parent app on my Android Device? ............ 103
             How do I send a message from an assignment page in the Canvas Parent app on my Android
             device?.................................................................................................................................................................................. 106
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             How do I view a course syllabus in the Parent app on my Android device? ............................................. 111

Admin Features ............................................................................................................................................................................... 116
             How do I act as a user in the Parent app on my Android device as an admin? ......................................... 117
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                              General Information




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How do I download the Canvas Parent app on my Android device?


  You can download the Canvas Parent app from the Google Play store onto your Android device.

  The images in this lesson are shown for a phone display. Unless otherwise noted, tablet displays mirror the same steps.




Open Google Play Store




Open your Android device and tap the Play Store icon.


Open Search




In the app menu, tap the Search field.




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Search for App




In the search field, enter Canvas Parent [1].

When the app appears, tap the name [2].


Install App




Tap the Install button.




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Download App




Verify app download and installation.


Open App




When the app finishes download and installation, access the app immediately by tapping the Open button.




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View App on Android Home Screen




You can also open the app on your Android home screen by tapping the Canvas Parent icon.




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How do I create an account in the Canvas Parent app on my Android device?


  In the Canvas Parent app, you can create a Canvas observer account to view student course information. If you already
  have an account, you can log in to the Parent app.

  To link yourself to a student, you will need to enter a student-specific pairing code that will link you to the student. Pairing
  codes are valid for seven days. Students can generate pairing codes from their User Settings. Depending on institution
  permissions, admins and instructors may also be able to generate pairing codes. For more information on pairing codes,
  view the Pairing Codes - Frequently Asked Questions resource document.

  Note: If you are not able to create an account, your school has not enabled self-registration. Please contact your school to
  create your account.




Open App




On your mobile device, tap the Canvas Parent icon.




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Find Your School




To find your institution, tap the Find School button [1]. To create an account using a generated pairing QR code, tap the QR
Code link [2].




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Create Account using QR Code




To create an account using a QR code, tap the I don't have a Canvas account link [1] and tap the Next link [2].

Open the Canvas Student app and scan the QR code.




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Find Institution




Enter the name of your institution or school district in the text field [1]. When the full name appears in the search list, tap the
name [2].

Note: If you are an admin and your school does not appear in the search list, please contact your CSM about mobile smart
search.


Enter Canvas URL




You can also log in using your Canvas URL. Enter your institution's Canvas URL in the search field [1]. Then tap the Next link [2].

If you don't know your Canvas URL, tap the How do I find my school or district? link [3].




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Create Account




To create an account, tap the Create Account link.

Note: If the Create Account link account does not display, your student's institution has disabled creating accounts for
observers.




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Create Account Credentials




Enter your name in the Your Name field [1] and email address in the Your Email field [2].

Then create a new password by entering it in the Password field [3]. Confirm your new password in the Re-enter Password field
[4].


Enter Pairing Code




Enter the six-digit alphanumeric pairing code for the student you want to link to in the Student Pairing Code field.

Notes:

• Students can generate pairing codes from their User Settings. Depending on institution permissions, admins and instructors
       may also be able to generate pairing codes.



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• After your account is created, you can link additional students to your account in the Parent app.


Complete Registration




To complete your registration, agree to the Terms of Use and Privacy Policy [1]. Then tap the Start Participating button [2].


View Parent App




View your linked student in the Canvas Parent app.



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How do I log in to the Canvas Parent app on my Android device with a Canvas URL?


  In the Canvas Parent app, you can log in with Canvas observer credentials to view student course information. If you do
  not have a Canvas account, you can create an account in the Parent app.

  This lesson shows how to log into the Canvas Parent app using a URL. Learn how to log into the app using a QR code.




Open App




On your mobile device, tap the Canvas Parent icon.




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Find School




To log in using your institution's URL, tap the Find School button.




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Find Institution




Enter the name of your institution or school district in the text field [1]. When the full name appears in the search list, tap the
name [2].

Note: If you are an admin and your school does not appear in the search list, please contact your CSM about mobile smart
search.


Enter Canvas URL




You can also log in using your Canvas URL. Enter your institution's Canvas URL in the search field [1]. Then tap the Next link [2].



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If you don't know your Canvas URL, tap the How do I find my school or district? link [3].


View Previous Canvas URL




If you previously logged into the app, your Canvas URL displays. To log in again, tap the Canvas URL button [1].

If you previously changed users in the app, to log in again, you can tap the user's account [2].




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Enter Login Credentials




After you've found your institution, the Canvas URL displays at the top of the screen [1]. Enter your email [2] and password [3].
Then tap the Log In button [4].

If you don't know your password, tap the Forgot Password? link [5].

Notes:

• The Canvas email field credential varies according to institution. Some institutions may require a username or account
   number.
• If your Canvas mobile login page does not show the Forgot Password? link, contact your institution if you need to reset your
   password.
• If your institution requires you to log in to Canvas using their authentication system, you will be redirected to your
   institution's login page.




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View Dashboard




View the course list for your student.

Learn how to use the Canvas Parent app.




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How do I log in to the Parent app on my Android Device with a QR code?


  Once you download the Canvas Parent app from the Google Play store, you can use the app to log in to your Canvas
  account.

  You can generate a unique QR code from your Canvas web browser to quickly log into the app. This method uses your
  credentials from the QR code to log you into the app. The QR code is located in your account profile (User Navigation
  Menu).

  If you do not want to locate your Canvas URL every time you log in to Canvas, learn how to switch to another user account.

  In the Canvas Parent app, you can log in with Canvas observer credentials to view student course information. If you do
  not have a Canvas account, you can create an account in the Parent app.




Open App




On your mobile device, tap the Canvas Parent icon.




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Open QR Login




Tap the QR Code link.




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View Instructions




Review the instructions for locating the QR code in the web version of Canvas. The QR code is located in your account profile
(User Navigation Menu).

When you have located the QR code, click the Next button.




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Scan QR Code




Hold your phone up to your computer screen to scan the QR code. Once the code is located, the app will update automatically.

Notes:

• You may have to grant permission for your phone to use your camera.
• The app may take a few minutes to log you in.




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View Dashboard




View the Dashboard for your user account.

Learn how to use the Canvas Parent app.




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How do I use the Canvas Parent app on my Android device?


  The Canvas Parent app lets you view a student’s course events, upcoming assignments, and grades. You can also add and
  view multiple students in your account.

  Notes:

  • The Canvas Parent app uses your device's settings to set the time zone used within the app.
  • When creating an account, you can link one observed student in the Parent app. Learn how to link additional students
    in the Parent app.
  • You cannot remove observed students in the Parent app.
  • To change the language displayed in the Parent app, select a language in Canvas from a web browser, log out of the
      Parent app, and log in again.




View Parent App




In the Canvas Parent app, you can view the User Menu [1], select a student [2], and view the student's courses [3], the student's
weekly calendar [4], and alerts about the student's course participation [5].




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Open User Menu




In the Dashboard, tap the Menu icon.


View User Menu




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From the user menu, you can:

• View your Canvas Inbox [1]
• Manage students and alerts [2]
• Manage your Canvas Parent app settings [3]
• Get help with the app [4]
• Switch users [5]
• Log out of the app [6]


View Students




Your added student's name and profile picture display in the Parent app. If you have multiple students associated with your
account, you can view another student by tapping the Student drop-down menu [1], then tapping the name of the student [2].

Note: Student profile pictures only display if the student's institution allows students to upload profile pictures.




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View Courses




By default, the Parent app opens to the Courses page. You can view a list of courses and current course grades for the student
you are viewing. Learn how to view course assignments and activity details.




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View Calendar




You can view course assignments and events in the Calendar page. Learn how to view the calendar.




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View Alerts




The Alerts page displays grade and assignment alerts. Learn how to view alerts.

Note: The Parent app displays assignment details and grades. Student assignment submissions can only be viewed in a Canvas
browser.




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How do I clear my cache in the Parent app on my Android device?


  You can clear your cache in the Canvas Parent app on your Android device. Clearing your cache will clear all information on
  your device that is specific to the app, including login details and app settings.

  You may want to use a cache reset if you experience errors when logging in to the app. Because a cache reset will remove
  app information from your device, you may want to try resetting your password or uninstalling the app first.




Open Settings




On the home screen, tap the Settings icon.




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Open Storage




On the Settings screen, tap the Storage link.




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Open Other Apps




On the Storage screen, tap the Other apps link.




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Open Parent App Storage




In the Apps Storage menu, tap the Canvas Parent link.




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Clear Cache




Tap the Clear cache icon.




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How do I get help with the Canvas Parent app on my Android device?


  From the Help Menu, you can reference the Canvas Guides, report a problem, request a new feature, write a review, or
  view legal information.




Open User Menu




In the Dashboard, tap the Menu icon.




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Open Help




Tap the Help link.




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Search the Canvas Guides




To search the Canvas Guides, tap the Search the Canvas Guides link. The app will open your mobile browser and display the
Canvas Guides search page.




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Report a Problem




If you encounter a problem in the Parent app, tap the Report a Problem link.




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Create Report




Enter a brief description of your problem in the Subject field [1]. The Parent app automatically includes your Canvas URL and
the Parent app version you are using.

Compose your message with a explanation of your problem in the Description field [2].

Specify the impact of this problem using option sin the How is this affecting you? drop-down menu [3].

When you are ready to submit your report, tap the Send link [4].




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Submit a Feature Idea




If you have a recommendation for improving the app, or to request a feature in the app, tap the Submit a Feature Idea link. You
can send an email with your update request to the Canvas mobile support team from your user account email address. The
email will auto-populate with your contact and Parent app details.




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Share Your Love for the App




To leave a review of the Canvas Parent app, tap the Share Your Love for the App link. The app will open the Play Store where
you can leave feedback.




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Open Legal Documents




To view the privacy policy, terms of use, or open source information, tap the Legal link.




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How do I switch to another account in the Canvas Parent app on my Android device?


  If you use Canvas in more than one account (Canvas URL), you can change between accounts on your device without
  having to log out of the app.

  The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.




Open User Menu




In the Dashboard, tap the Menu icon.




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Switch User




Tap the Switch Users link.




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View Login Page




Your login information may display in Previous Logins [1]. To login using a previous profile, tap your username [2]. To remove a
profile, tap the Remove icon [3].

To add an account, log in to Canvas [4].




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How do I log out of the Canvas Parent app on my Android device?


  You can easily log out of Canvas Parent when you are finished using the app.




Open User Menu




In the Dashboard, tap the Menu icon.




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Log Out




Tap the Log Out link.




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                                    App Features




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How do I link additional students to my account in the Canvas Parent app on my Android
device?


  You can link your Canvas account to additional student accounts from the Canvas Parent app. Students can be linked to
  your account from your Parent app user menu or from the Parent app dashboard.

  To link your account, you will need a student pairing code provided by your student, their instructor, or an admin from your
  student's institution.

  Learn more about pairing codes.




Link from User Menu




To link a student account from your User Menu, tap the Menu icon.




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Open Manage Students




Tap the Manage Students link.




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Add Student




The Manage Students page displays a list of students currently linked to your account [1].

To link a student to your account, tap the Add Student link [2].




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Link from Dashboard




To link a student account from the Parent App dashboard, tap the Student List drop-down menu.


Add Student




The Student List displays the students linked to your account [1].

To link a student to your account tap the Add Student link [2].

Note: Depending on the number of students linked in your account, you may need to swipe to view the Add Student link.




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Select Pairing Option




Select a pairing option. You can select Pairing Code [1] or QR Code [2].




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Enter Pairing Code




Enter the student pairing code into the Pairing Code field [1]. Then tap the OK button [2].




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Scan QR Code




Tap the Next link. Scan the pairing QR code generated by your student in the Canvas Student app.




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View Managed Students




View the added student in your list of managed students [1] and in the Students list [2].

To view course details for a student, tap the student name.




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How do I view the calendar of events and assignments for a student in the Canvas Parent app on
my Android device?


  The Week page displays a calendar of assignments and events for the student(s) you are observing.




Open Calendar




In the Dashboard, tap the Calendar icon.




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View Calendar




The Calendar page shows all assignments and events for all the student's courses. By default, the calendar displays assignments
and events by week. The current date is always selected and indicated by the solid background [1]. Any assignments or events
on the current date display below the calendar in an agenda format.

Assignments or events on other dates are indicated by a dot below the date. Multiple dots indicate multiple assignments or
events, which can be viewed by tapping the date [2].




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Manage Calendars




You can manage the courses displayed in the calendar by tapping the Calendars link.


View Additional Dates




To view assignments and events for other dates, swipe the week view left or right [1].



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You can also expand to the calendar Month view by tapping the name of the month [2] and swiping the month view left or right.


View Individual Event or Assignment




To view the details of an individual assignment or event, tap the name of the assignment or event.




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How do I view my Canvas Inbox in the Canvas Parent app on my Android device?


  You can access your Canvas Inbox on your mobile device to view and send messages to your student's Canvas instructor.
  Learn more about sending messages to the course instructor in the courses page and an assignment page.

  The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.




Open User Menu




In the Dashboard, tap the Menu icon.




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Open Inbox




Tap the Inbox link. If the Inbox link includes a numbered badge, the badge indicates the number of unread messages in your
inbox.




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View Inbox




Messages display in chronological order, with the most recent message at the top.

To refresh the Inbox, pull down on the Inbox page.




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Send Message




To send a new message, tap the Message icon.




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Open Message




To view a message in your inbox, tap the message you want to open.




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View Message Thread




View the selected message thread. If a message includes multiple replies, the thread displays replies chronologically with the
most recent reply at the top.

To reply, tap the Reply icon.




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How do I create a reminder for an assignment or event in the Canvas Parent app on my Android
device?


  You can set course assignment and event reminders from a course page or from the Calendar. When setting a reminder,
  you can select the date and time that you would like to receive the reminder. Reminders are sent as push notifications to
  your device.




Set Reminder from Course Page




In the Courses page, tap the name of the class for which you wish to set reminders.




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Open Assignment or Event




Tap the name of the assignment for which you wish to set a reminder.




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Set Reminder from Calendar




To open the Calendar page, tap the Calendar link [1].

To open the assignment or event details, tap the assignment name [2].




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Set Reminder




Tap the Remind Me toggle.




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Select Reminder Date




Select the date when you want to receive the reminder [1]. Tap the OK link [2].




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Set Reminder Time




Set the time that you would like to receive the reminder [1]. Tap the OK link [2].




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View Reminder on Details Page




View your scheduled reminder on the assignment or event details page.

Note: You can disable scheduled notifications by tapping the Remind Me toggle.




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How do I set alerts for a student in the Canvas Parent app on my Android device?


  In the Canvas Parent app, you can set alerts and receive notifications about your linked students' course activity and
  progress. You can view your alerts on the Alerts page.




Open User Menu




In the Dashboard, tap the Menu icon.




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Open Manage Students




Tap the Manage Students link.




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Open Student Alert Page




Tap the name of a student.




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Set Alerts




You can enable or disable missing assignment, course announcement, and institution announcement alerts. To manage a toggle
alert, tap the alert toggle button [1].

You can also receive course and assignment grade alerts. To manage grade alerts, tap the grade criteria link [2].




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Set Grade Percentage Criteria




Enter a number in the Percentage field [1]. Then tap the Save link [2].

Note: You can disable a grade percentage alert by re-opening the alert and tapping the Never link [3].




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How do I view alerts in the Canvas Parent app on my Android device?


  The Alerts page displays assignment and grade alerts for the student(s) you are observing. Learn how to set alerts about a
  student's coursework.




Open Alerts




Tap the Alerts icon.




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View Alerts




View alerts for the student you are observing. To mark an alert as read, tap the alert [1]. When you tap an alert, the Canvas
Parent app opens the course page or assignment details page.

To remove an alert, tap the Remove icon [2].




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How do I manage my settings in the Canvas Parent app on my Android device?
You can select display settings from the Canvas Parent app User Menu, including dark mode and high contrast mode.


Open User Menu




In the Dashboard, tap the Menu icon.




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Open Settings




Tap the Settings link.




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Select Display Settings




In the Settings page, you can select a display theme. By default, the Light Mode theme is enabled [1]. To enable a dark theme,
tap the Dark Mode icon [2]

To enable a high contrast display in the app, tap the High Contrast Mode toggle [3].




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How do I set my theme in the Parent App on my Android device?


  In Settings, parents can choose between three app theme options, Light, and Dark Mode.




Open User Menu




In the Dashboard, tap the Menu icon.




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Open Settings




Tap the Settings link.




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Select Theme




To select preferred theme tap Light [1] for dark text on light background, Dark [2] for light text on a dark background and High
Contrast Mode [3] enhances the color contrast of text, buttons, and other elements.




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                                 Course Features




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How do I view courses for a student in the Canvas Parent app on my Android device?


  The Courses page displays the current courses for the student(s) you are observing.




View Courses




By default, the Parent app opens to the Courses page for the student you are viewing.




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Open Course




To view course information, tap the name of a course.




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View Course




The course page displays the student's course grade [1], as well as a list of all assignments in the course [2].




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View Assignments List




Each assignment displays an assignment-type icon [1]. You can also view the assignment name [2], due date [3], submission
status [4], and your student's assignment score [5].

To view the details of an individual assignment, tap the assignment name [6].




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How do I view a course front page for a student in the Parent app on my Android device?


  You can view a course front page for the student(s) you are observing in the Parent app.

  Note: A course front page will only display if a front page is selected as the course homepage in Canvas.




Open Courses




By default, the Parent app opens to the Courses page for the student you are viewing [1].

To open a course page, tap the course name [2].




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Open Front Page




To view the course front page, tap the Front Page tab.

Note: A course front page will only display if a front page is selected as the course homepage in Canvas.




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View Course Front Page




View the front page for the course. To open linked content, tap the linked item.




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View Front Page Links




Opened links display in Canvas Web preview window.

To return to the Parent app, tap the Previous icon.




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How do I send a message to an instructor from the course page in the Canvas Parent app on my
Android device?


  You can send a message to your student's Canvas instructor from the course page using your mobile device. You can also
  send a message to your student's Canvas instructor from an assignment page and your Canvas Inbox.

  The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.




Open Course




To open a course, tap the course name.




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Open Message




To send a message to the course instructor, click the Message icon.




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Compose New Message




The course instructor's name automatically displays in the To field [1]. If the course has multiple instructors or TAs, you can add
or remove recipient(s) by tapping the Recipients icon [2].

The subject of the message displays automatically. However, you can edit the subject content, by tapping the Subject field [3].

To compose your message, tap the Message field [4]. Use the keyboard to type your message.

To attach a file to your message, click the Attach icon [5].




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Send Message




To send your message, click the Send link [1].

To discard your message draft, click the Back link [2].




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How do I view details for an assignment in the Canvas Parent app on my Android Device?


  You can view details for your students' assignments from the Grades page or by viewing an individual assignment.

  This lesson displays how to view assignment details from the Courses page. You can also open an assignment from the
  Calendar.




Open Course




The Parent app opens to the Courses page [1], where you can view all the current courses your student is enrolled in. To change
the student you are viewing, tap the Students List icon [2].

To view a course, tap the name of the course [3].




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View Assignments Page Details




The course page displays all assignments in your student's course. Each assignment displays the assignment title [1], due date
and time [2], grade [3], and points possible [4].

Each assignment also displays a status [5]. Status options include Submitted, Not Submitted, Missing, or Late.

To view details for an individual assignment, tap the name of the assignment [6].




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View Assignment




Each assignment displays the assignment status [1], due date [2], and any assignment details added by the instructor [3].

To create a reminder for the assignment, tap the Set Reminder button [4].

Note: The Due Date field will not display for assignments without a due date.




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How do I send a message from an assignment page in the Canvas Parent app on my Android
device?


  You can send a message to your student's Canvas instructor from an assignment page in the Canvas Parent app using your
  mobile device. You can also send a message to your student's Canvas instructor from the course page and your Canvas
  Inbox.

  The images in this lesson are shown for a phone display, but unless otherwise noted, tablet displays mirror the same steps.




Open Course




On the Courses page, tap the course name.




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Open Assignment




Open the course assignment.




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Open Message




To send a message to the course instructor, tap the Message icon.




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Compose New Message




The course instructor's name automatically displays in the To field [1]. If the course has multiple instructors or TAs, you can add
or remove recipient(s) by tapping the Recipients icon [2].

The subject of the message displays automatically with the name of the assignment. However, you can edit the subject content,
by tapping the Subject field [3].

To compose your message, tap the Message field [4]. Use the keyboard to type your message.

To attach a file to your message, click the Attach icon [5].




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Send Message




To send your message, click the Send link [1].

To discard your message draft, click the Back link [2].




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How do I view a course syllabus in the Parent app on my Android device?


  You can view a course syllabus for the student(s) you are observing in the Parent app.

  Note: A course syllabus will only display if the course has a populated Syllabus page in Canvas.




View Courses




By default, the Parent app opens to the Courses page for the student you are viewing [1]. To view another student's account, tap
the Students List menu [2].

To view details for an individual course, tap the course name [3].




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Open Course Syllabus




To view the course syllabus, tap the Syllabus tab.

Note: A course syllabus will only display if the course has a populated Syllabus page in Canvas.




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View Syllabus




View the course Syllabus.




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Open Course Summary




To view a summary of the course's assignments and events, tap the Summary tab.




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View Course Summary




Assignments are indicated by the Assignments icon [1], events are indicated by the Calendar icon [2], and discussions are
indicated by the Discussions icon [3]. Locked assignments display a Lock icon [4].

To view the details for the assignment or event, tap the title of the item [5].




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                                  Admin Features




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How do I act as a user in the Parent app on my Android device as an admin?


  If you are an admin, you can act as an observer in the Parent app and take any action in the app as if you were the observer.
  Only account-level users with the Act as users account permission can act as other users. This permission does not apply
  to sub-account admins.

  In order to act as a user, you must log in to the app using your admin credentials.




Open User Menu




On the Dashboard, tap the Menu icon.




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Act as User




Tap the Act as User link.

Note: If the Act as User link is not available in your User Menu, you do not have the permission to perform this action.




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Enter User ID




View the domain in the Domain field [1]. It will already be populated for you.

In the User ID field [2], enter the Canvas ID number for the user. Then tap the Act as User button [3].

Note: The user's Canvas ID can be found as part of the user's URL in the web version of Canvas. Make sure you have the user's
ID associated with the correct Canvas URL




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View App as User




View the Parent app as the user. A magenta border will display on every page while you are acting as the user.

Note: The app may restart in order to view the app as the selected observer.




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Stop Acting as User




To stop acting as user, tap the Close icon.




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Confirm Action




To confirm and return to your account, tap the OK button.




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