OPTIONS

--list

Print a summary of the data contained in the dump.

--quiet

Suppresses the display of progress bars during an import. This option is implied when the output isn't going directly to a terminal.

--originalid cfname

Places the original ticket organization and ID into a global custom field with the given name. If no global ticket custom field with that name is found in the current database, it will create one.

--exclude-organization

Ordinarily certain records (groups, queues, the --originalid custom field) include the organization name of the original RT instance. Use this option to suppress that behavior and use the original name directly.

--ask

Prompt for action when an error occurs inserting a record into the database. This can often happen when importing data from very old RTs where some attachments (usually spam) contain invalid UTF-8.

The importer will pause and ask if you want to ignore the error and continue on or abort (potentially to restart later). Ignoring errors will result in missing records in the database, which may cause database integrity problems later. If you ignored any errors, you should run "rt-validator" after import.

--ignore-errors

Ignore all record creation errors and continue on when importing. This is equivalent to running with "--ask" and manually typing "ignore" at every prompt. You should always run "rt-validator" after importing with errors ignored.

This option can be dangerous and leave you with a broken RT!

--dump class[,class]

Prints Data::Dumper representations of the objects of type class in the serialized data. This is mostly useful for debugging.

Works only in conjunction with "--list".

--no-auto-commit

Don't auto commit to database. When this flag is used, it will commit only once for each data file. This could boost performance in some cases.